Terms and Conditions

Effective Date: June 26, 2025

These Terms & Conditions ("Terms") govern your participation in Meet Cute events and services. By purchasing a ticket or submitting a form to participate, you agree to these Terms in full.

1. Eligibility

All guests must be aged 21–45 years old and must verify their identity through our matchmaking form before participating in any Meet Cute experience.

Age confirmation is required via government-issued ID (driver’s licence or passport), and by checking the age-verification box on our form.

2. Code of Conduct

We are here to create intentional, safe spaces rooted in respect, kindness, and connection. All guests are expected to:

  • Treat others with courtesy and care

  • Avoid harassment of any kind (verbal, physical, or digital)

  • Refrain from asking for or sharing contact information during the event (Meet Code)

  • Respect each person’s boundaries and consent

Failure to adhere to this code may result in removal from the event and/or being blacklisted from all future Meet Cute events and services.

3. Matchmaking Disclaimer

While we carefully match and curate guests based on preferences and vibes, we do not guarantee a romantic outcome, connection, or match. Matches are subjective and based on human curation, not algorithms.

4. Ticket Policy

  • All tickets are invite-only and non-refundable. Due to the personal nature of our experiences, each ticket is crafted for a specific guest.

  • Tickets are limited to one per person. No plus-ones or group purchases.

  • You may transfer your ticket up to 72 hours before the event only if the new guest completes our form and is approved by the team.

  • If you fail to attend your event, your ticket is forfeited.

5. Cancellations & Rescheduling

  • If Meet Cute cancels an event, guests will receive a full refund.

  • We may cancel or reschedule events with at least 7 days’ notice.

  • If an event is rescheduled and you are unable to attend the new date, you may request a refund.

6. Liability Waiver

By participating in any Meet Cute experience, you acknowledge and agree that:

  • You attend at your own risk

  • Meet Cute is not liable for any injury, accident, emotional harm, or negative experience that may occur during or after the event

  • We are not responsible for lost, damaged, or stolen items

You agree to take personal responsibility for your interactions and conduct throughout the experience.

7. Photography & Media

We may take photos or videos at our events to capture the magic and promote future experiences.

Guests can request to be blurred in any published content. This preference is collected via the matchmaking form.

8. Privacy

All personal information is handled in accordance with our Privacy Policy. Identity verification documents are deleted after confirmation. We do not share or sell your information.

9. Communications

By submitting a form or attending an event, you consent to receive emails and/or social media messages related to event invites, updates, and feedback. You may unsubscribe at any time.

10. Modifications

Meet Cute reserves the right to modify these Terms at any time. Any changes will be communicated via our website or email.

11. Contact Us

Questions? You can reach us at hello@meetcute.nz or via our contact form.